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Terms and Conditions

Overseas Order 

►  Countries we can ship to: AmericaEnglandJapan, Korea, Singapore, Hong Kong and China, Asia Countries(VietnamThailandMalaysia)

►  Terms & Conditions:

1.      If you want us to deliver to a location outside Taiwan, please send us your inquiry in advance.

2.      Order form: Should fill in the receiver’s full names and postal address

3.      Charges: By Taiwan Dollar (TWD)

►  Payment: Credit Card & tenPay

      Please note that if you are using a credit card issued by Taiwan, is in credit card spending, the phone will receive a set of four

      yards identification numbers.

l     AllPay: VISA、MasterCard、JCB、Union Pay (+2.0% Bank Fee)

l     PayPal: VISA、MasterCard、JCB、Union Pay (+4.5% Bank Fee)

l     TenPay

►  Shipping Costs: Calculation standard based on the total weight of the Tea product.

1.      Delivery Method: S.F. Express or EMS

2.      Time of Arrival: approximately 2~7 working days after product is sent.

3.      Shipping Time: After placed the order, we will send a notice by mail before the shipping.

►  Online Shipping Offers: When the time consumption can be used immediately.

*      When you spend a total of over TWD $ 3,000 or more, and enjoy a 5% discount shopping gold, allowing you to redeem the

        burden of international shipping. (Except teaware)

*      When you spend a total of overTWD $ 5,000 or more, and enjoy a 10% discount shopping gold, allowing you to redeem the

        burden of international shipping. (Except teaware)

►  Others: 

1.      According to Taiwan Business Tax Act, no Uniform Invoice will be issued.

2.      Receive in 2~7 days after product sent, delivery time might be extended by different region or random custom inspection. 

         Orders may be subject to import tax, value tax, customs handling fees etc. In this case, the customer.

►  No Refunds and Exchanges Service are provided:

1.      Please refer to the photo as well as the product details, also welcomed to make the use of contact by E-mail or phone call

         to confirm whether the condition of the item is what you expect.

2.      No refunds under any circumstances after purchase.

►  Contact:

l   Line Official Account/Service: zhuangzi_tea

l   WeChat Online: zhuangzi_tea

l   Facebook : 莊子茶 Zhuang Zi Tea

l   Email : service@zhuangzitea.com